Refund Policy

Our mission at Survival Manuals is to ensure you are 100% prepared for any crisis. If our manuals do not meet your expectations for readiness, we want to make it right.

1. 60-Day Money Back Guarantee

We offer a 60-day money-back guarantee on all physical book purchases. If you are unsatisfied with "Fatal Blackout" or "Lost Liberty," you may request a refund within 60 days of your purchase date.

2. Return Process

To initiate a return, please follow these steps:

1. Contact our support unit at support@survivalmanuals.com with your order number.
2. Once approved, ship the physical manual back to our corporate headquarters (address below).
3. Returns must be in "like-new" condition to qualify for a full refund of the purchase price.

3. Shipping Costs

Please note that shipping and handling fees are non-refundable. The customer is responsible for return shipping costs unless the product arrived damaged or defective. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item during logistics interruptions.

4. Damaged or Defective Items

If your manual arrives damaged or with printing defects, please notify us immediately. We will ship a replacement copy to your primary location at no additional cost to you.

5. Refund Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed via your original payment method (Konnektive/Merchant Gateway) within 7-10 business days.